Aspiring Minds - Manager - Corporate/Major Account - IIM/ISB/MDI/FMS

Role : Corporate Account Manager ( Mumbai/ Bangalore) - Aspiring Minds

About Aspiring Minds

- Aspiring Minds is India's foremost employability assessment company, headquartered in Gurgaon. AMCAT- our flagship product is India's Largest Employability Test. Conducted across the country throughout the year, tens of thousands of candidates secure their dream jobs every year through AMCAT. The state of the art assessment tools developed by Aspiring Minds have been used across industry verticals to help recruit the right people, develop profile-wise employability benchmarks and assess workforce health. Our products not only comprise of state of art simulation based assessments such as voice evaluation, but also corporate and consumer facing portals with strong analytics.

- Aspiring Minds' management comes from IITs and IIMs, more than 250 full-time employees, and a pan-India operational presence have helped leading corporations across industry verticals improve their recruitment process efficiency and the quality of talent being acquired. Aspiring Minds products and solutions have been adopted by leading corporates including HCL, Genpact, Nokia, L&T Finance, Tata Motors, ZS Associates, Patni, SKS Microfinance, SBI Life, Mphasis An HP Company, Ericsson, Stock Holding Corporation of India, Sapient, John Deere, Tavant, Tally, among others.

Position Overview :

- The Corporate/ Major Account Manager maintains and grows relationships with large customers, while achieving an assigned sales and profit growth goal. Reporting to the Head - Major and Corporate Sales Manager, the Major Account Manager is expected to retain existing business, while pursuing profitable growth opportunities in assigned customer accounts. The Major Account Manager is responsible for selling and supporting the firm's complete product and service offering to an assigned set of named accounts. Focusing on customers with high-value, strategic growth opportunity, the Major Account Manager's most important customer interactions are face-to-face meetings. The Major Account Manager is responsible for achieving an assigned sales and profitability goal.

Job Responsibilities :

- Retains and profitably grows firm volume, sales, and profitability through proactive management of assigned large-customer relationships.

Penetrates assigned accounts by :

- Selling new or additional products or services to current buyers and/or Finding additional buyers within the existing customer location and/or Selling additional customer locations.

- Sells the firm's complete offering of products and services.

- Leads all aspects of the sales process, calling upon others to assist in solution development and proposal delivery, as needed, or as directed by management.

- Develops customer account plans for all assigned customers by leading a joint company/customer planning process that identifies relevant customer needs, prioritizes initiatives and company investments, and establishes a clear action plan for success.

- Proactively manages customers satisfaction and service delivery by anticipating potential service problems, and monitoring satisfaction.

- Manages assigned customers transition from the Business Development group during customer implementation.

Accountabilities & Performance Measures :

- Achieves assigned sales quota in designated accounts.

- Completes and pursues customer account plans and conducts regular half-yearly reviews with the customer.

- Maintains high customer satisfaction ratings that meet company standards.

- Completes required training and development objectives within the assigned time frame.

Organizational Alignment :

- Reports to the Head - Major and Corporate Accounts

- Enlists the support of pre-sales specialists, implementation resources, service resources, and other industry sales and management resources as needed.

- Closely coordinates company executive involvement with customer management.

- Works closely with Customer Service Representatives to ensure customer satisfaction and problem resolution.

Qualifications :

- 2 year full time MBA from a reputed/ premier institute

- Minimum 4-5 years work experience with atleast three/two years of strategic sales experience in a business-to-business sales environment.

- PC proficiency