Manager - Systems - System Application
Job Purpose :
- The role of a manager exists to translate Business Imperatives and wishes into relevant and recognizable IT Systems. Manager contributes by understanding business needs, synthesizing them into projects, executing them successfully in a time bound fashion and ensuring upkeep of the delivery.
Business Responsibility Areas :
- The following are the work related areas of responsibility. Networking with Programming Experts, Executives and Peers in Business to ensure delivery.
- Understanding the business that we are in as a company and intricacies involved in the process of various business functions. Synthesis of Business
- Requirements and the Evaluation of relevant Technology for meeting the same. Planning of Implementation Project with a view of quick Project Execution. Ensuring that every project has the relevant manning both within IT, from a services vendor and from business in terms of resources allocated for various stages of the project.
- Regular tracking of Projects under execution along with cogent communication to all stake holders. Ensuring motivation of project execution team by organizing Team Engagement activities.
- Regular Support and Maintenance of Projects that have been delivered to ensure any defects and incremental enhancements are redressed in a timely fashion. Managing the expectations from the IT
- Hierarchy that the Manager works for. To Liaison with Business leaders and ensuring expectation management of the Business Hierarchy.
- In addition to the above, Manager - Systems is responsible for Goal Setting of Direct Reports, Managing Development of Direct Reports and Coaching /
- Mentoring of Direct Reports. Ensuring the proper Rewards and Recognition of Direct and Indirect Reports along with Career Planning for them. Coaching / Mentoring of Direct Reports and responsibility of ensuring work Life
Actualization of Direct Reports
Key Performance Indicators :
- On-time Project Delivery
- On-Budget Project Delivery
- Quality of delivery
- Customer Centricity
- Business Stake holder delight
- Positive Team Engagement
- Bleeding Edge Technology adoption
- Vendor Centricity
- IT Hierarchy delight
- Low count of Support Incidences
a) Financial Scope (Range of financial spend): - 0 to 2 crores
b) People Management Scope (Range of no. of Direct/ Indirect Reports):
- Direct Reports (0 to 5)
- Indirect Report (0 to 5)
c) Geography Coverage (Countrywide/ State-wide / Area-wide) - Country-wide and /or International Coverage
d) Corporate Coverage (Company-wide / Business Unit or Function-wide / Sub-functionwide / Other):
- Company-wide Internal;
- Peers from IT and Business Hierarchy
- Superiors from IT and Business Hierarchy
External - Technology Product Vendors, Service Vendors, Industry Peers
Essential :
- Masters in Business Management (in case of external recruitment)
- Bachelors Degree in Computer Science
Desired - MENSA Membership
Previous Experience:
Desired:
- Corporate IT Role
- Information Technology Services Role
Behavioral Competencies:
- Empathy
- Socially Active
- Maturity
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