Role Identifier
Job Title : Manager - Corporate Quality
Department : Corporate Quality & Safety
Reporting to : Senior Manager - Corporate Quality
Grade : M6
Jobs Reporting Into : Senior Executive and/or Executive - Corporate Quality
Location/Unit : Vakola
Role Description:
Job Purpose :
Summary:
- Driving a culture of Business Excellence across various Business Units and aligning the overall process flow with an end-to-end perspective, thereby enhancing the effectiveness & agility in overall business outcomes
- Ensure efficient & effective implementation of Quality agenda across AP Wizards, AP Creators, AP Infinity, AP Global, AP CP2, AP Living in accordance with AP Charter, APL Quality & Consumer policies
Primary Responsibilities:
Business Responsibility Areas:
Key Performance Indicators:
Digital Quality:
- Identify & develop digital twins in Quality
- Manage & Execute IT Projects with agility
- IT vendor Management in support from APL IT team
Quality Agenda in AP Infinity, AP Wizards & AP Creators:
- Cost of Poor Quality - Dead, Defective & Damage
- Quality systems in Warehousing
- New Products - Causing RFT to the market
- Customer Agenda - Near Zero Agreed Customer Complaints
- Quality Agenda in Manufacturing - Internal Quality Defects
- Quality Agenda in Materials & JVC
Audits:
- Integrated Management System Audits for AP Creators, AP Wizards, AP Infinity, AP Core
AP CP2 & AP Living:
- Quality Objectives including Customer Complaints, LEAN, PSP, Internal Quality Defects
AP Global:
- Establish Quality Systems and Build assurance models
- Support in identifying pathways around near Zero Customer Complaints
- Plant Hygiene agenda
Improvements upon intervention in:
- Dead Defective Damage
- Near Zero agreed Product (including Packaging) complaints
- NCP/NCIP
- RFT for NPI
- Dealer Satisfaction Survey
- Net Promoter Score
- HD CAPA implementation compliance
- Quality Risk Identification & Mitigation across APL businesses
Scope of Work:
a) Financial Scope
- 1.5 Crores of Revenue Budget, 50L of Capex
b) People Management Scope
- 1 - 2 Senior executive / executive - Direct/Indirect
c) Geography Coverage
- India Operations & Global Operations
d) Corporate Coverage
- DBU, AP Global, AP CP2, AP Living
Key Interactions
Internal
- All internal functions under Sales Commercial, Marketing, Supply Chain, AP Global, AP CP2 & AP Living
External
- Industry Professionals, IT vendors
Role Requirements / Specifications
Qualifications
Essential
- B.E. / B.Tech - Strictly a full time course
- Any PG Degree
Desired
- MBA (Operations/Supply Chain) from Tier -1/2 institution
- Certified Black Belt - Six Sigma
- Certified ISO 9K auditor
Previous Experience
Desired
- None in case of MBA from Tier 1 institution - or -
- 3-4 Years in case of Tier 2 institution - or -
- 3-4 Years in Managerial cadre (Asian Paints)
Functional Competencies
- Business Excellence understanding
- Project Management
- Exposure to Quality Systems & Processes
- Usage of Quality Tools, PSP, FMEA,
- Usage of Platforms like Power BI, Minitab
- Understanding of Paint & Processes from Design Input to Material Delivery
Leadership Competencies
- Scientific Rigour, Audacity, Creative Zeal
Additional Requirements
Innovative, Divergent thinking, Influencing Peers from divergent fields
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