#ARM Worldwide - eCommerce Business Lead

Position: Ecommerce Business Lead

Purpose of the job:

- Lead the Ecommerce business and own the P&L to drive sustainable growth and profitability

- Formulate and execute a digital strategy for the organization to ensure growth in Paid marketing and achievement of long-term digital goals

Major Responsibilities & Deliverables:

Strategic:

- Develop a business plan to grow ecommerce business units to revenue & profitability

- Develop a strong team to achieve both efficiency & scale

Financial:

- Owns the ecommerce P&L, ensuring growth of Revenue

- Spearheading Sales / New Business

- Working closely with Finance / Account for both Billing & Collection

Operational:

- Manage ecommerce business unit's operation to ensure efficient delivery, enhanced quality & healthy relationship with customers specifically with CXO's.

- Smooth cross team functioning processes - Content / Tech / SEO / IM / Creative / Social

Team:

- Training, growth, motivation, and success of the team

- Building a strong team & a affective succession plan

Key Result Areas:

1. Target Achievement - New to ARM business & Upsell

2. Retention of current customers

3. Staying ahead of the innovation curve and offering new ways of delivery

4. Retention of employees/team

Job Specification:

Education: Postgraduate/ MBA

- 10+ years of digital/ecommerce media planning and buying experience with hands on experience specifically with self-service media including paid search and social advertising; agency environment a plus.