Area Manager - FMCG

- Conduct audits at the stores to ensure that SOPs followed by the Store Managers such as proper Guest Handling, Telephone Etiquettes, appointment scheduling , Cash Handling, Product display, product selling consultation, manager briefing, upkeep and cleanliness of the store, opening and closing procedures, Inventory management, store checklist.

- Ensure the quality and standards of the company are maintained

- Setting the annual budgets and managing the P&L for the business operations region wise

- Managing performance of the salon, sales against budgets, salaries, expenses

- Promote friendly, clean, well maintained stores in order to enhance Customer experience.

- Ensuring speedy resolution of queries and grievances to maximize client satisfaction

- Manage the Managers, ASM, GRE with enthusiasm, and use leadership role to inspire teamwork and optimal productivity.

- Responsible for the timely resolution of all escalated issues of the team

- Interface with corporate office team

- Guiding managers to achieve monthly Targets

- Initiate cross promotion tie ups for your region