Area Collection Manager - Commercial Vehicle & 2 Wheeler
- Managing the collections through team of COs/DMAs
- Responsible for the collection's performance on various collection parameters such as:
a. Arrear resolution
b. Bucket wise resolutions
(Including the Roll forward rates, Loan loss provisioning, and Penal interest collection for the assigned geographical area.)
- Performance review on field - monthly basis and Quarterly performance review of the COs of allocated collection targets
- Monthly review (Agency performance, acting against the low performer COs, DMAs (off rolls) & agencies, identifying & suggesting new agencies / DMAs for collection & evaluation & empanelment of these new agencies.
- Ensuring periodic billing & processing of the payouts for the agencies / DMAs as per the approved payout grids.
- Periodic evaluation / correction of the field capacity as per the Avg. Collection Ratio (ACR)
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