Ardee Industries - Business Head - PP Granules Sales

Business Head - PP Granules sales

New Business Development - Ensuring achievement of short term and long term business objectives of the organization by long term strategizing and detailed planning in collaboration with the Management & Operations.

- Creating development plans and forecasting sales Targets and Growth projections

- Monitor and evaluate industry trends and customer drivers, and meet regularly with management and stakeholders to discuss strategy

- Research and identify new business opportunities - including new markets, growth areas, trends, customers, partnerships, products or new ways of reaching existing markets

- Determining the appropriate channel to close the deals

- Responsible for profitability of the vertical by selling products at the price agreed in the business plan or above the same

- Developing long-term relationships with a portfolio of clients

- Mapping the entire account and connecting with key business executives and stakeholders. The entire account mapping recorded and shared regularly with the management, if there are changes in the account.

- Process Management - Responsible for liaising between customers and cross-functional internal teams to ensure the timely and successful delivery of solutions according to customer needs.

- Ensuring that the dispatch of products are being done timely and reach at customer end in a proper manner(adherence to the quantity and quality)

- Customer Relationship Management - Maintaining business relationships by retaining existing customers and attracting new prospects

- Ensure customer satisfaction by providing timely resolution to queries, timely delivery, and quality of product as per the terms.

- Handling customer complaints and claims

- Handling customer audits and compliances

- Optimum Utilization - Responsible for ensuring 100% productivity utilization of the plant capacity is done

- Last Mile Support - Responsible for coordination with logistics arrangements to ensuring timely delivery

- Responsible for resolution of all post sales issues like quality, difference in weight, etc. and getting the same resolved

- Revenue Collection - Responsible for the collection of payments as per the contract signed with the client

- Team Management - Responsible for recruitment a new team members

- Responsible for territory expansion

- Responsible for training and building team