Process Trainer
Purpose of the role:
Process Trainer (Finance) will be responsible for evaluating needs & current practices, creating & delivering a training/development plan. This position will own the design, development, implementation and management for training programs, training materials and support management with creative training/education to improve overall operational effectiveness. Work collaboratively with internal stakeholders to achieve quality assurance operational objectives by contributing information and analysis to strategic plans and reviews.
Key Responsibilities:
- Create, develop, train, maintain, own and manage training programs by function and user modules and/or presentations, collaboratively working with management on training needs, requests and requirements from stakeholders.
- Design, implement and supervise training and documentation for all Finance functions.
- Facilitate the design and implementation of new/improved process models and operational structures.
- Assist in development of new process capabilities.
- Conduct and facilitate train-the-trainer sessions for and in partnership with internal subject matter experts.
- Assess instructional effectiveness and determine the impact of training on employee skills and KPIs.
- Coordinate with various teams to analyze process results and performance.
- Prepare quality documentation and reports by collecting, analyzing and summarizing information and trends including failed processes, stability studies, recalls, corrective actions and re-validations.
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