- Lead a small team of analysts for various projects.
- Work closely with senior managers, process owners, SMEs to define the goal for improvement, the defects to be eliminated or improved.
- Primarily responsible for data collection, performance analysis and measuring progress my sharing metrics of findings.
- Monitor projects throughout the entire process ensuring timely and successful completion
- For dependencies and conflicts, facilitate resolution by prioritizing deliverables and assign resources based on the direction provided by senior manager.
- Provide regular project updates and present data to the Leadership group.
- Develop strong working relationships with management, project team and other stakeholders. Build trust and create a clear communication channel to communicate findings and action items.
- Ensure team members are creating knowledge-based documents and documenting processes.
- Promotes individual professional growth and development by meeting requirements for mandatory/continuing education and skills competency; supports department-based goals which contribute to the success of the organization; serves as preceptor, mentor and resource to less experienced staff.
- Other duties as assigned.
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