Application Support Head/IT Operations Head - BFSI

Opening of "Head Application Support/ Head of IT Operations" for our client which is a well known brand in BFSI domain.

(Note: only application support candidates will be considered. Hardware and network support candidates do not apply)

Job Description:

Job Location : Mumbai (Only Mumbai based candidates)

Experience : 13- 20 years (2 - 3 as a Support Manager within an IT company would be preferred)

Qualifications: Graduate or above

Compensation : As per Industry Standards

Job Summary :

- Looking for a dynamic and highly motivated individual who would be responsible for the on-going support of ERP product.

- The Head - Support is a key member of the organization who will report directly to the CIO.

- He / She would head a team of functional specialists who offer functional support for the application to clients and internal teams.

- He / she would be someone who has previous exposure to leading the support for a large software system.

- He / she should have experience in the management of customer demands, progress reporting and status utilizing a service desk ticketing system.

- Experience of financial accounting software would be highly beneficial towards the application.

Interested candidates can revert back with updated CV in (.doc) format along with following information:

1. Current Location:
2. Current CTC:
3. Expected CTC:
4. NP: