1. Determines operational strategies by conducting needs assessments, performance reviews, capacity planning, and cost/benefit analyses; 2. Identifying and evaluating state-of-the-art technologies; defining user requirements; establishing technical specifications, and production, productivity, quality, and customer- service standards; contributing information and analysis to organizational strategic plans and reviews. 3. Maintains and improves operations by monitoring system performance; identifying and resolving problems; preparing and completing action plans; completing system audits and analyses; managing system and process improvement and quality assurance programs; 4. Meets business financial objectives by estimating requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions. - Prepares business performance reports by collecting, analyzing, and summarizing data and trends. 5. Maintains professional and technical knowledge by tracking emerging trends in call center operations management; benchmarking state-of-the-art practices; 6. Must have experience of handling 200+ man-powers.

Delhi NCR

Gurgaon/Gurugram

 Apollo Tyres - Operation Manager 

 Apollo Tyres - Operation Manager  ,Job Description for  Apollo Tyres - Operation Manager  in MilkInfotech in  Delhi NCR Gurgaon/Gurugram for (12-15) years of experience. Apply Now!

Job Description for  Apollo Tyres - Operation Manager  in MilkInfotech in  Delhi NCR Gurgaon/Gurugram for (12-15) years of experience. Apply Now!