- Implement/ Roll-out Apollo Group Loyalty program   - Scaling up Operations to new Geographies / New BUs  - Interact with Group Companies to develop schemes/ campaigns  - Run Schemes/ Campaigns with Loyalty Service Providers  - Analyse Customer Behaviour & Develop Products/ Services Offerings  - Co-ordinate with Marketing Operations to promote Schemes/ Campaigns for Apollo Group Companies   - To ensure that the Vendor Complies with the contract   - Ownership of Assistance Desk Operations (Inbound Desk)  - Promoting Customer Engagement & Ensure Revenue Enhancement for Groups  Skill Set :  - Should have necessarily worked in Customer Operations / Customer Engagement (B2C)   - Sectors like : FMCG, Healthcare, Banks, Retail, Hospitality, Telecom, Loyalty Service Providers, Travel  Should have handled any Customer interfacing functions like Loyalty Program C-Sat, Customer Lifecyle Management, Customer Feedback Management, Service Delivery, Customer Analytics, Customer Service Operations B2C Inbound Call Center, Call Quality.

Hyderabad

Apollo Pharmacy - Senior Manager - Loyalty Operations  

Apollo Pharmacy - Senior Manager - Loyalty Operations   ,Job Description for Apollo Pharmacy - Senior Manager - Loyalty Operations   in Apollo Pharmacy in  Hyderabad for (5-10) years of experience. Apply Now!

Job Description for Apollo Pharmacy - Senior Manager - Loyalty Operations   in Apollo Pharmacy in  Hyderabad for (5-10) years of experience. Apply Now!