Analyst - Ops - Groupwide Internal Audit

Job Title - Analyst Operations, GwIA

Reports to - Manager Groupwide Internal Audit,

Overall Job Purpose

GwIA operations vision is to deliver operational processes and support GwIA to enable the function to achieve and maintain its aim of being a world class audit function. To work under the direct supervision and guidance of the Director Operations and Manager Groupwide Internal Audit to achieve the following for GWIA function:

- Define and maintain high stretching and leading quality operational standards.

- On time delivery of accurate monthly leadership team papers (e.g. meeting prep and pack, audit plan WIP, audit delivery status, headcount analysis, transformation, recruitment status).

- Reporting and preparation of timely analysis (budget vs. actual, time sheet monitoring, utilisation, scheduling)

- Preparing the details for monthly and on time delivery of GwIA papers for 121 discussion with GwIA Director and GwIA LT meetings

- Maintenance of GwIA Performance management and monthly GwIA leadership team dashboard

- Provide processes and systems for GwIA to meet operational standards

- Ensure documentation of operational policies and procedures for GwIA team.

- Review and regularly update the information on NEXUS in the knowledge databases (intranet and SharePoint, historical records (past Group Audit Committee packs), as well as people information knowledge

- Quarterly tracking and reporting on delivery status and Plan amendment forms for entire GwIA

- Support the GwIA team in GwIA transformation plan and strategic initiatives.

- Accommodating and enabling annual audit plan supply and demand process as well as refresh of the audit plan. Supporting analysis underpinning the annual plan.

- Ensure documentation of operational policies and procedures for GwIA team.

- Provide administrative and project support to the GwIA team.

- Manage and track MI (audit findings, overdue issues, on time remediation, issues assurance activities) in Issue Track and Team central

- On time quarterly delivery of data for Group Audit Committee, Group Risk Committee and other committees.

- Measure, analyse and report performance against standards

- Design, creation, and embedding of people database (skills needs, training needs).

- Continuously develop and deliver improvements to operational processes to drive higher performance

- On time delivery of regular MI including formal reporting (weekly performance dashboard, monthly performance review, quarterly external reporting).

- Annual audit planning (resource management - working closely with the Business manager and QAD)

- Monitor and analyse market and professional developments to support the Strategy Team in reviewing emerging practices to support change, ensuring that GwIA practices are at the forefront of leading practices

- Working closely and proactively with Business Ops & Transformation manager, technology Ops manager and the Quality Assurance Director

- Working with Knowledge Management and TeamMate Champions in the GwIA BU teams

Accountabilities/Responsibilities

Submissions

- Key accountabilities include building and sustaining good working relationships with senior operational line management.

- Able to construct the annual audit plan in consultation with business line management. Clear articulation of specialist audit and resource needs to deliver the annual audit plan provided to Technical Leads.

- Are responsible individually and collectively for the scheduling of the resources to the Audit Plan. Ongoing liaison with the GwIA Practice Team to ensure effective management of the GwIA resource plan.

- Support GwIA Audit Managers/ Head of PPMS IA to review the audit working papers in line with the GwIA audit methodology.

- Preparation of accurate Management Information (MI), Dashboards, Scorecards, Presentations for the relevant stakeholders, Group Audit Committee and Group Risk Committee, BU/LU Audit Committee, other committee’s, leadership meetings and senior management team meetings (e.g. audit plan WIP, status).

- Review of trend analysis, graphical representation, challenge the MI and follow up with the team on the actions

- Organise and track the schedule for GwIA team (Company’s UK & Europe and GHO etc) on a regular basis in Team Schedule. Also liaison with the GwIA BU Operation teams for requirements.

- Tracking on the GwIA progress report

- Undertake ad hoc ‘mini projects’, involving appropriate research and planning, organisation of resources and tracking key deliverables and milestones

- Sensitive management of confidential and personal information

- Prioritise, acknowledge and distribute communications related to GwIA

- Establish and maintain administrative systems and processes, which ensure appropriate document storage and retrieval

Administrative

- Compliance – to ensure that you understand and adhere to Company’s’s Code of Conduct and, where appropriate, comply with all relevant regulatory policies. This includes completion of any mandatory training requirements

- Financial Controls – Ensure all expenditure commitments (orders, contracts, budgets etc) and all payments are properly authorised, controlled and monitored, in accordance with Company’s Parent Setup and UK delegated authority requirements. The responsibilities of expenditure authorisers are documented in the Financial Procedures Manual

- Ensure documentation of operational policies and procedures for GwIA team.

- Maintain GwIA stakeholder tracking sheet

Desirable profile, Educational qualifications and Minimum experience:

- Three – five years of experience good institution CA and/or Inter CA, preferably working in a financial environment. Exposure to working in Audit/ consultancy will be an added advantage.

- Advance knowledge of PowerPoint & Excel

- Advance knowledge of office packages including Word, Outlook, Lotus Notes and various applications

- Good communication skills, both written and verbal

- Confidence at dealing with people at all levels, both internal and external

- Ability to use judgement to prioritise and organise own work and establish effective procedures and systems

- Excellent communication skills and confidence in dealing with people at all levels to build and maintain good working relationships

- Capable of working under pressure, acting on own initiative

- Flexible working style

- Good organisational and administrative skills

- Practical and theoretical knowledge of business risk and control frameworks.

- Reasonable understanding and exposure to QA requirements.

- Good Understanding of the Strategic Visions and Values of GwIA, PRU UK and PPMS.

- Experience of Financial Services industry and Quality Risk assurance review is beneficial.

- Contribute towards the understanding of business strategy and objectives and the impact / contribution of Internal Audit to the achievement of these.

- Good grasp on process improvement techniques.

- Serve as a technical advisor and role model for the team.

- Help to create a positive work environment that fosters open communication among all engagement team members.

- Routinely seek information from the auditee regarding their needs and concerns.

- Understand the Senior Management and Audit Committees expectations.

- Work with management to ensure audit programme covers all major risks the organisation faces.

- Seek industry / service line training and stay informed about new developments.

- Manage the delivery of a QA programme of varied audit assignments

- Develops functional relationships with Directors, and other departments to facilitate QA/ Operational activities.

- Develop sound job administration skills so that jobs run smoothly.

- Distinguish between issues that should be communicated upward and those that can be resolved without manager involvement.

- Ability to work in a team environment

- Build and maintain a habit of continuous learning and willingness to learn

- Be confident in expressing own views, values, and beliefs with enthusiasm, energy and conviction

- Commercial awareness

- Planning and organisational skills

- Self-motivated, enthusiastic and diligent

- Demonstrate ethical behaviour and high degree of discretion and integrity in handling confidential and sensitive information.

- Ability to work independently with minimal supervision.

- Demonstrate ethical behaviour and high degree of discretion and integrity in handling confidential and sensitive information.

Send resume with CTC details.