Analyst - HR Business Partner Solutions - Investment Bank

Employer : Leading Investment Bank

Position : Analyst- HR Business Partner Solutions

Location : Bangalore (India)

Experience : 1-3 yrs

Roles and Requirements :

The Business Partner Solutions team in Bangalore is responsible for providing operational support to global Business Partner teams across the talent cycle. They are also responsible for data/system maintenance and reporting/analytics support.

Role Overview & Responsibility :

- Manage the day-to-day operations of the team, handle escalations and partner with functional teams cross-divisionally

- Ensure seamless service delivery through advance planning, work allocation and resource deployment; Liaise with the global BPS team to expedite problem resolution for more complex issues

- To build capability/capacity through cross training and upskilling to deliver performance of the team

- Focus on managing relationships of clients across multiple regions

- Create/strengthen constructive relationships with key divisional and process stakeholders through engagement, execution, process improvement or new service offerings

- Provide standard and ad hoc productivity metrics to divisional and regional management

- Have a deep understanding of the global team's core responsibilities as well as the local team's core areas of focus

- Proactively identify ways to improve processes through project management to achieve overall efficiency and effectiveness

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