Analyst/Associate - eFX Electronic Trading Services - Global Markets - Investment Banking

Qualification: B.Com/ B.Sc/ IT, or post-graduate MBA/CA

Role & Responsibilities:

- Responsible for providing clients with access to electronic liquidity on Multi Dealer Platforms and  FX trading platform). This involves daily interaction with sales and trading.

- Front to back management of API/FIX onboarding - acting as the central point of contact for key institutional clients.

- First line customer support for clients requiring assistance with electronic trading. Partnering with sales, trading and technology to resolve client electronic trading issues.

Key objectives critical to success:

- Taking ownership of eFX process and team as a whole.

- Ensuring that  eFX clients are granted electronic trading access in accordance with agreed procedures and policies in a seamless and efficient fashion - putting the client's experience first.

- Providing the eFX business and clients with real time support to facilitate a first class trading experience for the client.

- Management of relationships with external and internal stakeholders to maintain an optimal operating model

Mind Set:

- Minimum 2/7 years of experience working within markets.

- Knowledge of OTC and Cash FX products and markets is desirable - as is exposure to electronic trading and/or FIX connectivity.

- Experience in a markets client service role is preferential.

- Ability to manage multiple stakeholders and interact with all levels of individuals in the business.

- Ability to multi task and work in a high pressure environment is critical.

- Excellent team work and communication skills.

- Advanced excel skills are advantageous.