AmTrust Mobile Solutions - Content Developer

Job Title : Content Developer

Department : Sales

Permanent / Contract Resource : Permanent

Location : Mumbai

Reports To : Director Sales

Company Profile :

AmTrust Mobile Solutions by AmTrust International is a one-stop solution that provides after sales solutions to help the customers stay connected to their devices with a peace of mind. From device protection and repair work to trade-in services and technical support, we provide a range of services under a single roof. The brand is built on passion, innovation and continued dedication, aimed towards building brand loyalty and seamless claims at the lowest cost possible.

http://www.amtrustmobilesolutions.asia/

Overall Purpose of the Role :

- Researching industry-related topics (combining online sources, interviews and studies)

- Drafting proper training manual / content to promote our products/services

- Preparing well-structured drafts using Content Management Systems

Areas of Responsibility :

- Design, develop, and update training material and training aids based on the business and market requirements

- Identify areas for improvement as per the feedback from trainees and implement changes accordingly

- Research the market for training programs and recommend suitable training for sales staff

- Prepares new sales representatives by conducting orientation to sales process; developing individual coaching plans; providing resources and assistance; scheduling orientation drive-along with senior representatives.

- Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources.

- Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions.

- Accomplishes sales training and organization mission by completing related results as needed.

- Research industry-related topics (combining online sources, interviews and studies)

- Write clear marketing copy to promote our products/services

- Prepare well-structured drafts using Content Management Systems

- Coordinate with Sales Trainers and design Training materials

- Conduct simple keyword research and use SEO guidelines to increase web traffic

- Identify customers- needs and gaps in our content and recommend new topics

- Ensure all-around consistency (style, fonts, images and tone)

- Update website content as needed

- Experience doing research using multiple sources

- Familiarity with web publications

- Excellent writing and editing skills in English

- Hands-on experience with Content Management Systems (e.g. WordPress)

- Ability to meet deadlines

Qualification & Experience Required :

- Bachelor's degree with minimum 6 years of experience in delivering sales and product knowledge training for sales staff. MBA preferred

- Exemplary communication and presentation skills

- Knowledge of digital marketing tactics, including SEO, email marketing and web analytics

- Excellent writing skills, as well as the ability to communicate and collaborate effectively

- The ability to consistently meet tight deadlines

- At least three years of experience writing for a B2B audience

- Experience using WordPress, Weebly, and/or Joomla! preferred

Skills Required :

- Command over verbal and written skills

- Great hold over English language

- Innovative with work

- Confident and motivated

- Managing different strategies and ideas

- Experience of working with reputed agencies or companies

- Adaptability according to requirements

- Proficient computer skills with Microsoft Office Suite and Google Docs

Competencies Required :

- Critical Thinking

- Communication Skills