Neha Singh 
Vice President, Enterprise Business Intelligence Engineering

Khushboo Kumar 
Service Delivery Lead

Rohit Bairagi 
Lead Credit Specialist

Why American Express? There's a difference between having a job and making a difference. American Express has been making a difference in people's lives for over 160 years, backing them in moments big and small, granting access, tools, and resources to take on their biggest challenges and reap the greatest rewards. We- ve also made a difference in the lives of our people, providing a culture of learning and collaboration and helping them with what they need to succeed and thrive. We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community. And when they- re ready to take on a new career path, we- re right there with them, giving them the guidance and momentum into the best future they envision. Because we believe that the best way to back our customers is to back our people. The powerful backing of American Express. Don- t make a difference without it. Don- t live life without it. Job Description: Responsibilities: - Develop and execute process improvement projects/ action plans/ initiatives to drive key business metrics. - Quickly identify negative trends in operational indicators and implement effective corrective measures. - Publish Scorecard &amp; Dashboards for the team &amp; Segments to Sr. Leadership. - Proactively identify and remediate any regulatory gaps. - Develop and maintain strong relationships with business leaders/ support functions across the Network. - Shift timings - 24x7 environment. Qualifications: - Strong result orientation, sound thought leadership and ability to innovate. - Strong analytical and problem-solving skills. - Good project management skills. - This role may be subject to additional background verification checks. - The incumbent should have completed a minimum of 12 months at band 28 and 18 months at band 30 in the current role at the time of application - The incumbent should not be on any counseling at the time of application - The incumbent should have a performance rating of G3/L3 or better in the last annual PMP review - Working knowledge of tools like SAS, Tableau, VBA &amp; macros would be a plus.- Job type- Permanent Industry Type - Customer Care The Apply Button will redirect you to website. Please apply there as well. #NOLI

Gurgaon/Gurugram

Haryana

American Express - Senior Business Analyst 

American Express - Senior Business Analyst  ,Job Description for American Express - Senior Business Analyst  in American Express in  Gurgaon/Gurugram Haryana for (2-3) years of experience. Apply Now!

Job Description for American Express - Senior Business Analyst  in American Express in  Gurgaon/Gurugram Haryana for (2-3) years of experience. Apply Now!