Neha Singh 
Vice President, Enterprise Business Intelligence Engineering

Khushboo Kumar 
Service Delivery Lead

Rohit Bairagi 
Lead Credit Specialist

Job Description :  - This role will be part of the Business Strategy Execution (BSE) CoE based out of Gurgaon supporting Robotics Process Automation.  - BSE CoE provides varied services including Reporting, Analytics, Campaign Management, Customer Support, Product Management etc., across Sales and Marketing to different BUs in Amex.   Responsibilities of the candidate will include :   - Independently work with internal CoE teams and business partners to identify and document business requirements around automation/ process improvements, specifically around prioritized business use cases.  - Develop optimal automation solutions using Blue Prism and/ or similar Robotics Process Automation/ Robotics Desktop Automation technologies such as Automation Anywhere, Pega etc.  - Create design documents and review with leaders and other stakeholders (as needed) to ensure automation solutions are designed optimally.  - Create / document / execute User Acceptance Test cases for all automation solutions.  - Work with technologies in Agile SCRUM environment to ensure readiness of Blue Prism environment for prioritized use cases, which includes installation and upgradation of necessary softwares, opening of firewalls, connection ports etc.  - Lead new automation implementations, prepare project plans and other supporting information and providing timely project status to all stakeholders.  - Manage customer expectations including scope, schedule, changes, capacity and problem resolution.  - Manage production issues and drive towards a speedy resolution.  - Drive on-time, high quality deliverables  Qualifications :  - Bachelors or Masters degree in technology or Engineering   - 3+ years of experience working in Robotics Process Automation using Blue Prism.  - Experience of working in a Shared Services environment is preferred  - Experience in Credit Card industry preferred  Key Skills :   - In depth knowledge and proficiency in Robotics Process Automation specifically in Blue Prism  - Exposure to other Robotics technologies such as Automation Anywhere, Pega etc. are a definite plus  - Demonstrated ability to drive results and manage multiple relationships and projects, proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity and rapid change  - Ability to prioritize and deliver work within a deadline-driven climate  - Demonstrated experience working with technologies in Agile SCRUM environment  - Experience in the creation of project plans, requirement, design and test documents and conduct User Acceptance test cases.  - Strong communication skills oriented toward working with customers to document their needs  - Good problem solving skills (issue identification, problem structuring, analysis, development of recommendations)   - Team player with demonstrated ability in collaborating across customer and Technology organizations  - Experience working within a complex environment is a strong plus  - Ability to learn new systems and processes quickly.  - Strong Customer manager experience. Ability to prioritize and deliver quality work within a deadline-driven climate. Strong work ethic with an intense will-to-win and demonstrated personal excellence   (Full-Time/Part-Time) : Full-time  Job type - Full Time  Industry Type - Operations   The Apply Button will redirect you to website. Please apply there as well.  #NOLI

Delhi NCR

Others

American Express - Process Manager - Robotics Process Automation - Business Strategy Execution Center of Excellence 

American Express - Process Manager - Robotics Process Automation - Business Strategy Execution Center of Excellence  ,Job Description for American Express - Process Manager - Robotics Process Automation - Business Strategy Execution Center of Excellence  in American Express in  Delhi NCR Others for (3-8) years of experience. Apply Now!

Job Description for American Express - Process Manager - Robotics Process Automation - Business Strategy Execution Center of Excellence  in American Express in  Delhi NCR Others for (3-8) years of experience. Apply Now!