Neha Singh 
Vice President, Enterprise Business Intelligence Engineering

Khushboo Kumar 
Service Delivery Lead

Rohit Bairagi 
Lead Credit Specialist

- This role will be part of the GBS Sales and Business Enablement (SABE) team based out of Gurgaon supporting Robotics Process Automation. - GBS SABE provides varied services including Reporting, Analytics, Campaign Management, Customer Support, Product Management etc., across Sales and Marketing to different BU's in Amex. Responsibilities of the candidate will include: - Independently work with internal SABE teams and business partners to identify and document business requirements around automation/ process improvements, specifically around prioritized business use cases. - Develop optimal automation solutions using Blue Prism. - Create design documents and review with leaders and other stakeholders (as needed) to ensure automation solutions are designed optimally. - Create / document / execute User Acceptance Test cases for all automation solutions. - Work with technologies in Agile SCRUM environment to ensure readiness of Blue Prism environment for prioritized use cases, which includes installation and upgradation of necessary software- s, opening of firewalls, connection ports etc. - Lead new automation implementations, prepare project plans and other supporting information and providing timely project status to all stakeholders. - Manage customer expectations including scope, schedule, changes, capacity and problem resolution. - Manage production issues and drive towards a speedy resolution. - Drive on-time, high quality deliverables Qualifications: - Bachelor's or Master's degree in technology or Engineering - 3+ years of experience working in Robotics Process Automation using Blue Prism. - Experience of working in a Shared Services environment is preferred - Experience in Credit Card industry preferred Key Skills: - In depth knowledge and proficiency in Robotics Process Automation specifically in Blue Prism - Working experience in VBA and SQL - Exposure to other Robotics technologies such as Automation Anywhere, Pega etc. are a definite plus - Demonstrated ability to drive results and manage multiple relationships and projects, proven ability to adjust quickly to shifting priorities, multiple demands, ambiguity and rapid change - Ability to prioritize and deliver work within a deadline-driven climate - Demonstrated experience working with technologies in Agile SCRUM environment - Experience in the creation of project plans, requirement, design and test documents and conduct User Acceptance test cases. - Strong communication skills oriented toward working with customers to document their needs - Good problem solving skills (issue identification, problem structuring, analysis, development of recommendations) - Team player with demonstrated ability in collaborating across customer and Technology organizations - Experience working within a complex environment is a strong plus - Ability to learn new systems and processes quickly. - Strong Customer manager experience. Ability to prioritize and deliver quality work within a deadline-driven climate. - Strong work ethic with an intense will-to-win and demonstrated personal excellence Job type- Permanent Industry Type - Operations The Apply Button will redirect you to website. Please apply there as well. #NOLI

Gurgaon/Gurugram

American Express - Process Manager - Robotics Process Automation 

American Express - Process Manager - Robotics Process Automation  ,Job Description for American Express - Process Manager - Robotics Process Automation  in American Express in  Gurgaon/Gurugram for (3-8) years of experience. Apply Now!

Job Description for American Express - Process Manager - Robotics Process Automation  in American Express in  Gurgaon/Gurugram for (3-8) years of experience. Apply Now!