Neha Singh 
Vice President, Enterprise Business Intelligence Engineering

Khushboo Kumar 
Service Delivery Lead

Rohit Bairagi 
Lead Credit Specialist

Job Description Backound: American Express is one of the world's largest, most analytically sophisticated financial services providers. The American Express Brand stands for unsurpassed customer service and expertise in quantitative analysis is central to our success in serving customers and delivering for shareholders. The large team of econometricians and programmers thrives in a culture where problems are solved with innovative approaches and precise analysis. Customer marketing vision is to deliver the most relevant content to the right customer at the right time through their preferred channel(s) of choice. Function Description: Customer Data Science and Analytics Purpose of the Role: The Organic Growth team within Enterprise Digital &amp; Analytics(EDA) is focused on developing, innovating and integrating, information-driven marketing strategy globally. The teams focus would be the following: - Developing test &amp; learn strategies for next-generation treatments that would help in driving engagement, deepen the relationship and thereby give incremental revenue. - Work at developing the economic estimate of such treatments through predictive modeling which can be utilized in future ROI based investments. - Develop scorecards for leadership to track metrics like revenue per customer and customer engagement index to steer overall strategy of the US Consumer business This team would also be responsible for informing the consumer product line strategy globally. The team would help in creating strategies around benefit and value infusion into our charge products, pricing for value and new launches Responsibilites: The role requires exhibiting a high level of expertise in guiding the data strategy through statistical analysis, decision support logic and data techniques. This is an exciting opportunity for someone to step into a very challenging role. He / She will drive improvements in generating data-driven actionable strategies to enable business growth initiatives. Key focus areas will include: - Development of analytical infrastructure to improve the relevance of customer marketing by identifying the right offers for each card member - Leverage the power of closed loop through Amex network to make offer targeting more intelligent and relevant - Innovation with focus on developing newer and better approaches using big data &amp; machine learning solutions create holistic recommendation by pulling data from different data sources and make effective and persuasive presentations for project teams and business leaders. He/She will work directly with central marketing teams to drive above strategies The individual is expected to lead a team of 3-4 highly motivated colleagues and inspire team members and partners. Critical Factors to Success: - Statistical Knowledge - Structured Thinking - Communication and Presentation Skills - Business Knowledge Qualifications : Past Experience: - The incumbent must possess 3+ years- experience in solving analytical business problems and synthesizing unstructured data and help develop business strategies to improve customer experiences, marketing objectives. Academic Background: - A Master's degree in Economics, Statistics, Quantitative analysis or MBA with quantitative specialization and significant analytical/econometric experience Functional Skills/Capabilities: - Ability to be proactive, think quickly and make critical decisions regarding high visibility deliverables with tight timelines; often requiring the ability to make complex decisions in situations of ambiguity and time pressure - High quality is written and oral communication skills with proven success in influencing business decisions - Strong leadership skills with a demonstrated ability to develop and advance talent is expected. Technical Skills/Capabilities: - Competency in data mining and customer segmentation techniques through SQL, Hive, Python etc. Knowledge of Platforms: Knowledge of Global Marketing and Modeling Platforms will be an added advantage Behavioral Skills/Capabilities: - Enterprise Leadership Behaviors - Set The Agenda: Define What Winning Looks Like, Put Enterprise Thinking First, Lead with an External Perspective - Bring Others With You: Build the Best Team, Seek &amp; Provide Coaching Feedback, Make Collaboration Essential - Do It The Right Way: Communicate Frequently, Candidly &amp; Clearly, Make Decisions Quickly &amp; Effectively, Live the Blue Box Values, Great Leadership Demands Courage Job type- Permanent Industry Type - Operations The Apply Button will redirect you to website. Please apply there as well. #NOLI

Gurgaon/Gurugram

Haryana

American Express - Manager - Risk Management -  Enterprise Digital & Analytics Team 

American Express - Manager - Risk Management -  Enterprise Digital & Analytics Team  ,Job Description for American Express - Manager - Risk Management -  Enterprise Digital & Analytics Team  in American Express in  Gurgaon/Gurugram Haryana for (3-6) years of experience. Apply Now!

Job Description for American Express - Manager - Risk Management -  Enterprise Digital & Analytics Team  in American Express in  Gurgaon/Gurugram Haryana for (3-6) years of experience. Apply Now!