American Express - Assistant Manager - Campaign SetUp

This exciting role is within the GBS CoE team and supports the Global Marketing Operations (GMO) with campaign set-up for US Marketing. In this role, working closely across GMO teams and US Marketing teams, the team member will perform accurate, complete and compliant marketing offers set-up.

The key tasks of the role will include :

- Process expertise in end to end campaign execution

- Ownership of completion of all marketing campaign setup tasks or components

- Execute all change requests applicable to the campaign across all components

- Follow-up and communicate across GMO partners and Marketing on various aspects of Campaign Set-up.

- Perform quality review of all the components, including new offer setup to ensure accurate execution

- Track, report, analyse, discuss and follow-up on campaign requests, status, issues, trends etc.

- Adherence to compliance and regulatory requirement while setting up campaigns

- Ability to prioritize tasks and complete assignments in a timely manner

- Ability to coach Team members, identify and correct opportunities areas to drive improvement

- This role may be subject to additional background verification checks.

Qualifications :

- 2-3 years of experience in Marketing Campaign management domain

- Knowledge and experience in marketing campaign execution or implementation in digital/online channels, project / campaign management and an interest in technology/systems

- Strong verbal and written communication skills

- Advanced Excel skills and MS Word skills

- Familiarity with VBA programming is desired

- Superior process and project management skills with excellent attention to detail.

- Demonstrated skill in building and leveraging relationships; a team player.

- Proactive, personable and high energy.

- Strong analytical and problem solving skills

- Self-motivated and able to act with a high level of independence.

- Personal commitment to quality

- Payments or financial services industry experience is a plus

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