American Express - Analyst - Advance Analytics

Analyst(Band 30) - Advance Analytics

This role will report to the Manager, Digital Data and Reporting and will be part of the Digital Customer Experience (DCE) Digital Analytics, Insights & Experimentation team. DCE is the Global Center of Excellence for the definition, development and delivery of Enterprise-level digital experiences and capabilities.

The candidate will manage the Digital Information Management capabilities for DCE. They will be responsible for the Digital Data Warehouse (DDW) platform & creating highly impactful business intelligence reports using state of the art business tools. These reports and data will be used for understanding and effectively measuring the value of AXP's digital channel, as well as defining and influencing the company's global digital strategy. This is an exciting opportunity to be a part of the team that develops foundational capabilities enabling enhanced analytics and measurement, critical to shaping global digital adoption and experience strategies.

Job Responsibilities:

- Enhance and maintain DDW and datamart capabilities that house various digital portfolio performance metrics

- Take ownership of accuracy of information provided as it forms a key input to senior management decision-making

- Explore & leverage different business intelligence & reporting tools like Tableau, Excel & other custom tools to create and manage various business intelligence reports for the different product managers and leadership teams

- Uplift the data visualization by creating meaningful and insightful reports using powerful visualization techniques and infographics tools

- Create a strong partnership with developers to deploy various data management and business intelligence projects into production ensuring strong cost and timelines management

- Partner and align with business partners- issues with data and reports to provide quality solutions and alternatives that meet customer requirements and project deliverables

- Understand the data/reporting needs, convert those into precise requirements and get it implemented by partnering with technology partners.

Required:

Qualifications:

- 2 years experience in data management, business intelligence and reporting work

- Strong analytical and problem solving skills and a tremendous will to win

- Critical & Creative thinking for data visualization and reporting

- An eye for detail, knack for data exploration and strong project management skills.

- Good Interpersonal skills, multi-tasker

- Results driven with strong project management skills, ability to work on multiple priorities and keep on track to exceed goals

- Passion for data & analysis, ability to understand complex data schemas and models and structure / summarize data into easy to use format for end users

- Strong SQL programming skills and experience with Unix file manipulation utilities and experience in driving automation

- Strong working experience of statistical software (SAS, SQL) and manipulating large and complex data sets; experience with Teradata preferred

- Hand on with using VBA + Excel.

- Exposure to digital analytics tools (Omniture, Tealeaf) and data and Business Intelligence tools (Tableau, Microstrategy) would be preferred.

- An advanced degree in computer science, information technology or management from premium institutes

- Excellent verbal and written communication skills

- An interest in all things digital