Amazon - User Researcher

Amazon India is seeking an innovative and highly motivated 'User Researcher' to help us define the future of retail in India. This position will design and conduct research activities that inform concepts and design direction, and that ultimately improve the customer experience for Indian shoppers.

The ideal candidate will have a deep understanding of user research methods and best practices, along with a nimble, creative and pragmatic approach, and top-notch communication skills. This position requires the ability to work with minimal direction as well as the capacity to work quickly while delivering high-quality outputs.

Responsibilities:

- Work closely with cross-functional teams to identify and prioritize research questions based on analysis of current knowledge, business goals and risks.

- Identify best method or mix of methods based on research questions, timeline and resourcing.

- Distil project goals and research questions into well thought-out research plans.

- Conduct user research with rigor while ensuring participant comfort.

- Manage iterative prototyping through close alignment with design, development, and business.

Perform quick but thorough data analysis in order to create insightful and actionable findings presentations- both verbal and written.

- Owning the insights and frustrations and consistently partnering with teams to work towards it

Own end-to-end experience with all aspects of research (study design, recruiting, moderation, analysis, reporting)

- Strong grasp of quantitative data analysis and statistics.

- Hands-on experience with: lab-based user testing, remote testing, paper prototype testing, iterative prototype testing, concept testing, field research, international research, and survey design.