Amazon - Senior Risk Manager - Quality

Job Description: 

- Sr. Risk Manager - Quality is responsible for identifying, driving and tracking strategic initiatives for quality operations excellence and will build process excellence systems that implement standard processes across all PARS Programs, while having functionality and flexibility to support the marketplace's unique requirements. You will also be responsible for coaching and mentoring quality teams to ensure performance objectives are met inline with Q-Ops vision and mission.

 - You will build collaborative relationships with other global quality teams, PARS Program teams and operations teams, working closely to create and execute a quality operations roadmap. 

- A leader who will design standardized workflows with mechanisms to sustain these across all PARS programs WW. You will also prepare and execute regular program updates on the process quality to senior management. You'll deliver an effective feedback strategy that conveys progress and maintains engagement with our key stakeholders and business partners. 

- You'll form part of a team that's building a compelling rewards strategy that not only provides positive consequences for achievement, but also drives process improvements for all PARS Programs In this role, you will collaborate with numerous operational, training and Program teams to identify, define and specify solutions that improve the compliance process quality. 

- You will be responsible for identifying, driving and tracking strategic initiatives and measuring results across multiple processes. 

 - We are seeking an individual who utilizes Lean Six Sigma based continuous improvement methodologies to engage teams to solve customer problems by streamlining quality operations. 

- You will identify improvement opportunities, prescribe improvement strategies and guide the improvement effort. You will be responsible for leading and driving process improvements (short-term wins) as well as process design/redesign (long-term wins) efforts and maintaining close relationships with internal stakeholders all levels in order to understand our highest priority execution pain-points and opportunities, which you will translate into Q- Ops initiatives that improve processes, tools, and team capabilities. 

- Considerable judgment is necessary because you will be motivating others to meet the challenges of an extremely deadline-driven environment where explosive growth is occurring while achieving impeccable quality. This position requires a candidate with the proven leadership ability to facilitate and guide Quality teams and drive process improvements to meet Q-Ops vision and mission.