Senior Vendor Operations Manager Amazon is investing heavily in building a world class advertising business and we are responsible for defining and delivering a collection of self-service performance advertising products that drive discovery and sales. Our products are strategically important to our Retail and Marketplace businesses driving long term growth. We deliver billions of ad impressions and millions of clicks daily and are breaking fresh ground to create world-class products. We are highly motivated, collaborative and fun-loving with an entrepreneurial spirit and bias for action. With a broad mandate to experiment and innovate, we are growing at an unprecedented rate with a seemingly endless range of new opportunities. Prime Video is changing the way people watch movies and TV shows, with millions of titles available on-demand on Kindle, Fire TV, mobile devices, game consoles, Internet-connected TVs, and Blu-ray players. Are you excited about launching content on Prime Video and holding key impact on helping our business scale? We are seeking an innovative and analytical Vendor Ops Manager to support the Prime Video Trust & Safety team and lead our Global Operations team. Prime Video Trust & Safety programs aim to enable a globally trusted customer experience by ensuring that Prime Video (PV) provides content customers love and trust and accurate, meaningful and complete information to empowering customers to make informed viewing choices for themselves and their children. We are seeking an experienced outsourcing vendor manager to join our operations team to build the outsourcing function in a start-up. This leader will manage external vendor relationships, drive Key Performance Indicators (KPIs) and operational excellence, participate in procurement activities, and collaborate with other Amazon teams to positively impact the PV experience. This leader will be required to build a three-year vision for outsourcing from an end-to-end experience, which includes technology solutions. The ideal candidate will draw from their previous work experience in vendor or account management, Business Process Outsourcing (BPO), contact center management, and corporate leadership roles, demonstrating their ability to manage relationships, think strategically, drive process improvements, and make data-backed decisions in a high-stakes, high-speed environment. Responsibilities include: - Service Delivery - Provide leadership for international vendor based teams. Effectively lead operations to the highest Advertising standards, drive project and change management, including new upskills and implementations. - Procurement & Contract Management - Participate in vendor and site strategy definition, business requirement scoping, location assessments, and contract administration. - Risk and Control - Manage to the existing Amazon Master Services Agreement (MSA) and Amazon Supplier Code of Conduct while ensuring compliance with all standards related to Security and Infrastructure, Legal, Tax, Financial Invoicing, and Business Continuity Plans. - Stakeholder Management - Build and manage strong, trusted vendor and stakeholder relationships across different levels of the organization. Drive Weekly, Monthly and Quarterly business reviews with vendor and Amazon leadership, and participate in semiannual vendor relationship rating. Basic qualifications: - Bachelor's - 5+ years of vendor, program or project management experience - 5+ years of working cross functionally with tech and non-tech teams experience - 5+ years of delivering cross functional projects experience - Experience defining program requirements and using data and metrics to determine improvements Preferred qualifications: - Master's degree, or MBA in business, operations, human resources, adult education, organizational development, instructional design or related field - 2+ years of driving process improvements experience - 5+ years of vendor management experience - 2+ years of experience in trust & safety or compliance operations - Proficiency in Microsoft Excel and Word - Ability to travel with significant international travel

Bangalore

Amazon - Senior Manager - Vendor Operations 

Job Description for Amazon - Senior Manager - Vendor Operations  in Amazon Development Centre (India) Pvt. Ltd. in  Bangalore for (10-18) years of experience. Apply Now!