Amazon - Senior Category Manager

Amazon Fresh and Amazon Pantry are Amazon's lead basket grocery experience. We are looking for a talented, driven and experienced Senior Category manager to work on building the experience for a key category. It is a pivotal role that will contribute to the evolution and success of one of the key priorities of the organization. Joining the team means partnering with a dynamic and creative group who set a high bar for innovation and success in a fast-paced and changing environment.

The individual will be responsible for managing and designing the customer experience, growth plans and key inputs of selection instock across the categories managed with stakeholder teams to deliver a best-in-class experience. We expect the individual to be a passionate customer and innovator within Amazon, with proven analytical capabilities and project management skills, master of data, attention to detail, and the ability to effectively prioritize and multi-task. He /she is expected to drive projects and goals of high complexity outside of the above stated primary objective with significant autonomy and discretion while influencing product, seller and operations teams.

Key deliverables of the role:

- Build a best in class customer experience for the category at a city level and Pan India across the two programs

- Build customer insights for the category that would feed into the roadmap to improve customer and seller experience

- Engage with key brands in the category to bring in exclusive selection, advertising revenues and customer offers

- Build a selection expansion roadmap optimizing for customer needs, sellout, freshness etc.

- Own quality metrics for the category and reduce customer contacts

- Be the functional leader in improving catalog quality and driving conversion/customer engagement improvement through catalog initiatives

- Own catalog quality and raise the bar by inventing new ways to communicate

Responsibilities:

The successful Category Manager must be able to:

- Act as the 'business owner' for his or her categories, possessing a complete understanding of internal and external variables that impact our business

- Have a thorough understanding of the industry, trends/events, and continually monitor competitor/industry developments

- Strong focus on customer needs, both existing and potential, and use that knowledge to deliver a customer experience that is unparalleled

- Identify new opportunities, develop and execute project plans,

- Coordinate cross-functional teams, and communicate with internal and external parties, while meeting tight deadlines

- Conduct financial analysis of business opportunities to meet goals

BASIC QUALIFICATIONS

- Demonstrated ability to take ownership and drive results

- Strong business judgment with a track record of successful negotiations and overall relationship management.

- Ability to think strategically and tactically, with excellent attention to detail

- Passionate about the grocery sector in India

- Tenacity to develop ideas independently and thrive in a fast-paced start-up environment

- Proven analytical thinking, project management skills, attention to detail and exceptional organizational skills are essential

- Bachelor's degree and MBA required

PREFERRED QUALIFICATIONS :

A successful track record in the e-commerce industry / FMCG / offline retail / management consulting is preferred