Amazon - Senior Account Manager

Are you customer obsessed, flexible, smart and analytical, strategic yet execution focused, hungry and passionate about e-commerce, experienced, and entrepreneurial individual with a strong work ethic? If yes, this opportunity will appeal to you.

We are looking for someone, who shares Amazon's passion for the customer and will take on the fulfilling challenge of making sellers successful in the Amazon India Marketplace. In this role, you will have the exciting opportunity to help shape and deliver on the strategy and invent systems and processes to make sellers successful in the marketplace. Essentially, you will play a crucial role in Amazon India achieving its mission of "transforming the way India buys and sells".

The ideal candidate will have a background in sales/key account management with focus on driving operational rigor, possess exceptional data analytical skills and communications skills and have consistent track record delivering results. He/she should be able to think strategically and analytically about the business and market opportunities and challenges. He/she should have the ability to work cross-organizationally to drive consensus and results. He/she will have a keen sense of ownership, drive, and desire to win!

Key job responsibilities

- Managing the seller relationship by championing the seller's needs at Amazon. Build strong communication channels at all levels of the seller's organization, set proper expectations, provide clear status communications, and manage towards a growth plan.

- Work closely with Leadership on planning and business strategy for Consumables, completing in-depth analysis into customer trends

- Analyze industry and Amazon internal data to understand competitive landscape across multiple categories and identify customer trends

- Conduct financial analysis of business opportunities to meet and exceed revenue and profitability targets

- Managing and driving the growth of the seller's business: Build and execute on a strategic account plan that delivers on key business opportunities for the seller and Amazon.

- Managing key improvement initiatives and projects: Drive new product launches and relationship extensions by partnering with the business development and onboarding teams.

- Work with sellers to improve operational aspects of their business in providing a great consumer experience.

- Analyzing the business: Conduct deep dive analysis and provide routine executive-level reporting on the seller's current business and future opportunities. Publish recommendations and action plans based on data.

- Providing thought leadership around planning, roadmaps and execution

Internal job description

Loop competencies

Basic qualifications

- 2+ years of sales experience

- Experience analyzing data and best practices to assess performance drivers

Preferred qualifications

- Experience in e-commerce

- Experience working in a fast-paced and highly cross-functional organization