09/09 Geeta Kumari Mahto
Recruiter at Amazon Development Center

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Amazon - Program Manager - HR ACES (6-10 yrs) Premium

Bangalore Job Code: 740820

- At Amazon, we're working to be the most customer-centric company on earth. To get there, we need exceptionally talented, bright, and driven people. If you'd like to help us build the place to find and buy anything online, this is your chance to make history.

- We are looking for a dynamic, organized self-starter to join our Human Resources department as HR ACES Program Manager position- with a background in operational excellence projects and methodologies based at one of our FCs at Bangalore.

- HR ACES Program Manager position is both a strategic and hands-on role which utilizes the methodologies of our Global ACES (Amazon Customer Excellence System) Program and will drive continuous improvement across our network across multiple employee lifecycle services.

- This role will focus on policy standardization, process standardization, process improvement through waste reduction, bringing global tech to India, developing India-first tech solutions, developing data based decision making approach, hypothesis development & testing and project management. This team will also partner with engineering team to develop low cost automation solution and deploy them in regions where we predict high minimum wage revisions in near future

Successful candidates will demonstrate:

- The ability to understand business goals, system platforms and processes and recommend new approaches and procedures to effect standardization and improvements in meeting business objectives, productivity and development of large scale high volume technology platforms.

- Drive the creation and implementation of Standard Work quality initiatives to meet and exceed Business Plans.

- Passion for innovative solutions and process improvement; Demonstrated experience driving processes improvements with specific skills in Kaizen methodologies.

- Strong project management and analytical skills; ability to lead projects at a network level to influence and obtain buy-in, and then drive execution, analysis and achievement of the right results.

- Drive continuous improvement, defect reduction, standard work and culture change through best practice sharing, vocal advocacy, and visible hands-on leadership.

- Experience with rapid and complex changing work environments.

- The ability to be comfortable with a high volume workload and not be afraid to "roll up your sleeves".

- A strong solutions focus and be comfortable working in an environment which demands strong deliverables along with the ability to identify problems and drive appropriate solutions.

- Strong internal and external customer service focus.

- The ability to manage multiple priorities simultaneously - orientated on results.

- Excellent organizational and interpersonal skills a must.

The candidate selected will be responsible for maintaining close relationships with our HR and Operational teams as key stake holders, understanding our highest priority execution pain points, allowing the ability to drive operational excellence in standardization of employee lifecycle processes, platforms and initiatives.

Women-friendly workplace:

Maternity and Paternity Benefits

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