The TRON team is an initiative which partners with the Amazon Robotics team to remotely handle exceptions in the Amazon Robotic Fulfillment Centers in North America. The TRON technology enables the human supervisory control of automated tasks. In the TRON system, a remote associate provides supervisory control when automated tasks fail for any reason. This allows us to avoid falling into the 90/10 trap where a task can be 90% automated but requires 90% of the time for the last 10% of functionality. Our strategy is to employ a human-as-sensor model and allow humans to perform just those portions of a task that require higher order cognitive ability. ACES (Amazon Customer Excellence System) is Amazon Operation's culture of continuous improvement. As an ACES Manager, the focus will be on continuously improving the processes and services by driving high impact improvement projects as well as daily process improvement activities. Position Responsibilities - To design and implement Standardized work for TRON Processes and also to address challenges pertaining to key performance indicators. - Support site leadership in strategic planning. Deliver data and analysis to help prioritize projects and initiatives. - Own and manage the Site Gemba quality system, which includes (but is not limited to) weekly Gemba walks, Fix-It meetings, deliverables tracking and monitoring. - Teach and mentor site staff to understand and carry out the components of a continuous improvement program. - Lead data collection, time studies, and other data analysis as part of continuous process improvement efforts. - Oversee pipeline and ongoing docket of process improvement projects. - Coach project resources on relevant tools and methods for discovering and implementing process improvements.

Hyderabad

Amazon - Manager - Amazon Customer Excellence System - TRON Processes 

Amazon - Manager - Amazon Customer Excellence System - TRON Processes  ,Job Description for Amazon - Manager - Amazon Customer Excellence System - TRON Processes  in Amazon in  Hyderabad for (2-14) years of experience. Apply Now!

Job Description for Amazon - Manager - Amazon Customer Excellence System - TRON Processes  in Amazon in  Hyderabad for (2-14) years of experience. Apply Now!