Amazon - HR Business Partner

Amazon Development Center India (ADCI) started in Bangalore in 2004, followed by centers in Hyderabad (2005) and Chennai (2006). The vision was to utilize the top talent available in India to drive our global business growth. Ever since 2004, Amazon India has grown leaps and bounds with representation across businesses - making it one of the largest development centers outside North America. Today, Amazon India builds, supports, tests and manages technology, products & services which support millions of Amazon customers worldwide.

The Role:

The individual will be a HR Business Partner to a client group that is engaged in product engineering and testing operations for building high bar customer experiences across Amazon Devices and Services. In this role he/she will be an active partner to the business in developing, managing and executing critical people initiatives. The incumbent will steward Amazon's culture, leadership principles and advice leaders on talent challenges.

The variety of customers across leadership, engineering and operations will require the individual to think at scale and stay nimble as they deliver results and drive key areas including increasing workforce capability, providing change leadership, talent management / succession planning and supporting day-to-day operations. The role would require the incumbent to able to devise the engagement framework for large associate teams that are critical to our customer experience. As an implementation agent, this role drives project management for various HR initiatives including management training and development, succession planning, policy review and implementation, etc.

Essential Duties and Responsibilities:

- Partner w/ business on workforce planning and skills assessment

- Review and analyze business unit data to identify trends and recommend solutions to improve performance, retention, and employee experience

- Work with line managers and employees to address all types of employee relations issues ensuring a balance in representing all parties' interests

- Assess business unit's training needs and conduct 1:1 and/or group training sessions as appropriate

- Implement/administer/interpret corporate policies/programs/procedures

- Plan, manage and provide continuous improvement to all aspects of the client organization and leadership review process and the strategic objectives therein. This includes both annual and mid-year processes which focus on performance management and talent development.

- Partner with managers to retain, develop and motivate people to achieve their fullest potential.

- Working with business groups assess, create and implement innovative solutions for a variety of employee engagement initiatives within client group

- Provide compensation support including salary planning, approval of salary actions, promotions and job re-leveling

Critical Skills and Abilities:

- Strong business and HR acumen, including strong problem solving skills, critical thinking, and self-initiative

- The ideal candidate would have deep understanding of the nuances of product development and engineering in the consumer electronics industry

- Ability to influence and partner with different levels of the organization to achieve results

- Demonstrated ability to coach managers and supervisors to use company best practices for maximum effectiveness

- Excellent written, verbal communication, interpersonal skills; high quality document writing

- Excellent presentation skills and knowledge of employment laws

- Proven ability to successfully work as a team member and to build and maintain a positive work environment across the network

- Experience working in an entrepreneurial environment requiring strong multi-tasking abilities

- Champion employee engagement, set up employee engagement principles and practices to ensure positive employee engagement and communications are in place

- Program manage initiatives to drive Amazon leadership principles, business vision and charter across a variety of customers