Amazon - FinOps Manager - Accounts Receivable

External Job description

- Be an expert in the collection processes

- Creation and implementation of strategies to increase the number of successful collections on past due invoices and increase the penetration of accounts

- Contribute to improvements in collection projects by identifying any issues, proposing enhancements in tools and working on continuous improvement of collection protocol and process.

- Communicate internally or externally to identify issues and propose solutions for long term sustainability of processes

- Manage direct reports and internal/external stakeholders

- Assist in resolving escalated discrepancies to ensure timely and accurate resolution.

- Working with the functional leaders and other internal groups to build scalable processes

- Collaborating with the Global Finance Operations team and internal business partners.

- Lead and Participate in operational excellence activities

- Analyze processes, recommend improvements and manage related quality/internal controls indicator.

Key job responsibilities

- Managing annual performance targets, creating and monitoring appropriate performance metrics

- Act as an escalation point in resolving complex outstanding issues with internal and external stakeholders

- Oversee the hiring & training of new team members and support their development

- Ensure productivity is maximized through supervision, training, analysis, and feedback of performance data on a periodic basis

Required qualifications

- Degree in Finance/Accounting/Business Studies or other related areas or (MBA/CPA-preferred)

- In depth knowledge of Order to Cash Process

- 10+ years of experience in Accounts Receivables with at least 5 years of people management and collections experience

- Demonstrated ability to lead diverse talent within a team, work cross-functionally, and build consensus on difficult issues

- Managerial skills to handle problems and crisis in a confident and decisive manner.

- Ability to take responsibility for making difficult decisions, taking calculated risks and experimenting with new approaches

- Excellent negotiation, interpersonal, verbal and written communication skills

- Ability to work under pressure and with strict deadlines

- Proficient in Microsoft Excel and Word

- Proven instances in identifying and driving process improvements and operational efficiency projects

- Experience in B2B collections is a must

Candidates should be flexible to work in shifts (8pm-5am) and should be willing to operate from office