As Operations Head, you will : - Own customer experience by driving predictability and a razor sharp focus on quality. - Focus on improving internal and vendor efficiencies by improving quality levels, reducing delivery timelines and minimizing costs. - Build/Design new processes and re-engineer existing ones at regional/central level to improve productivity and ensure all our processes mature to handle exponential growth and complexities - Build governance mechanisms (implementing, monitoring & maintaining standards) to ensure process compliance at regional level, establish processes that facilitates continuous improvement across all verticals. What you need to know/have : - Strong understanding of operations processes - Strong analytical skills and data-driven decision-making mentality - Strong problem-solving skills - Extremely high level of ownership - Customer obsession Ideal Ideal candidate profile : - MBA from a good B-schools only - 7 to 12 years of overall work-experience in PMCs or start-ups or operations - People management skills (direct team reporting in past roles a must) - Strong attention to detail and excellent written and oral communication skills required - Structured thought process and strong analytical ability - Ability to thrive in a fast-paced start up environment

Delhi NCR

Amala Earth - Head - Operations 

Amala Earth - Head - Operations  ,Job Description for Amala Earth - Head - Operations  in Amala Earth in  Delhi NCR for (7-18) years of experience. Apply Now!

Job Description for Amala Earth - Head - Operations  in Amala Earth in  Delhi NCR for (7-18) years of experience. Apply Now!