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15/09 Human Resources
Human Resources at Amala Earth

Views:275 Applications:82 Rec. Actions:Recruiter Actions:4

Amala Earth - Head - Operations (7-18 yrs)

Delhi NCR Job Code: 978781

As Operations Head, you will :

- Own customer experience by driving predictability and a razor sharp focus on quality.

- Focus on improving internal and vendor efficiencies by improving quality levels, reducing delivery timelines and minimizing costs.

- Build/Design new processes and re-engineer existing ones at regional/central level to improve productivity and ensure all our processes mature to handle exponential growth and complexities

- Build governance mechanisms (implementing, monitoring & maintaining standards) to ensure process compliance at regional level, establish processes that facilitates continuous improvement across all verticals.

What you need to know/have :

- Strong understanding of operations processes

- Strong analytical skills and data-driven decision-making mentality

- Strong problem-solving skills

- Extremely high level of ownership

- Customer obsession Ideal

Ideal candidate profile :

- MBA from a good B-schools only

- 7 to 12 years of overall work-experience in PMCs or start-ups or operations

- People management skills (direct team reporting in past roles a must)

- Strong attention to detail and excellent written and oral communication skills required

- Structured thought process and strong analytical ability

- Ability to thrive in a fast-paced start up environment

Women-friendly workplace:

Maternity and Paternity Benefits

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