Amagi - Senior Product Manager

Years of Experience - 7 - 12 Years

Major Purpose :

To build and manage the strategy for Amagi product / group of products and to work with key stakeholders to ensure effective product implementation.

Key Responsibilities :

- Build and manage product roadmap

- Understand and manage the P & L of the product

- Write detailed requirement specs including functional and non-functional aspects of the product; define interfaces, user experience and complete requirements specifications for the product

- Work across multiple functions in the company (Sales, Marketing, Finance, Traffic / Scheduling, Network Operations, Analytics and Engineering) to evolve business processes around Product Management

- Be a "customer first" product manager in practice and not only by theory

- Create training documentation, problem resolution methodologies for ongoing product operations

Key Performance Indicators / Measurable Outcomes :

- Product Readiness - go-live readiness of the product, evolution from a conceptualization stage, resolution of product defects, Customer Satisfaction

Product Revenue : Product Cost Optimization - in terms of resources, operations, maintenance

Requirements :

- Ideal a person should have had the below experiences / possess the below abilities to succeed in this role:

- Defined and executed large-scale technology-driven products/processes over the last 4+ years

- Have written software for at least 2+ years, and is abreast with all the latest cloud tools and technologies. Technical knowledge of AWS is an added advantage.

- Have demonstrated ability to draw insights from customer conversations and translated the same to key product requirements. Conversant with Product management tools like Trello, JIRA, Pivotal Tracker etc.

- Have demonstrated ability in documenting, tracking and managing large set of requirements and user experience needs using tools like Confluence etc.

- Have proven people management abilities to work with multiple functional teams

- Deep passion and appreciation for evolving new business processes

- Good learning ability to grasp new domains and comfort to understand both depth and breadth across the technology platform (s)

- Good written and oral communication skills to enable effective coordination and implementation across the organization