AM - Quality - F&A Process - BPO

Job Responsibilities:

Facilitation of project teams for use of applicable tools

- To facilitate deployment of Quality Infrastructure Processes (QIP)

- To drive data driven culture across the organization by imparting Lean, Six Sigma and various Quality tools trainings

- Identify problem areas and drive improvement projects based on Lean & Six Sigma methodology

- Lead & mentor Six Sigma & Lean Projects to deliver targeted results

- Develop dashboard for management review

- Implement robust review mechanisms to track progress and for identification of opportunities

- Coordinate with Operations and other Functions to ensure deployment of QIP and adherence to internal & external audit requirements

- Conduct Quality Training sessions on Kaizen, Problem Solving Techniques, etc

- Transition Support – to ensure that all Quality Structural elements are included in transition phase

Basic Educational Qualification - Graduate, preferably with Commerce background

Desired Experience (yrs.)

- Minimum of 6 years Experience of which at least 3 years of experience in Green Belt role.

- Experience of 1 ~ 2 years of Quality projects in F & A domain .

Preferred Age Group (yrs)- 25 – 30 years

Preferred industry background - Finance & Accounting BPO

Essential Attributes/Competencies / Skills

- Lean Six Sigma Green Belt Certified

- Should have experience leading 2-3 Projects

- Good Analytical Skills & Communication Skills

- Should have minimum 6+ years of total experience

- Prior experience working in F&A domain would be an advantage

Reporting to- AVP – Quality

Span of control (if any)- Individual Contributor

Shift Timings- Rotational