AM/Manager/Senior Manager - ASBA Operations - Bank

The concerned role is responsible for Handling ASBA & Depository Services; Responsible for end-to-end ASBA Process Know about DP Services; Liaise with Syndicate Broker; Liase with Co/RTA; Responsible for Ensuring Audit & Compliance ; Responsible for System UAT ;; Liaise with internal teams such as Audit, Compliance, Branch Ops, IT & BSG team etc., MIS & Dashboard preparations;

The concerned role is also responsible for Additional assignments such as Third Party Product Billing for IIFL (online trading account and Insurance Repository etc.,

Job Description

Job Title Asst. Manager/Senior Manager- WMS and DP Ops

Department Retail Ops - ASBA & Depository Services

Location NOC - Mumbai

Reporting To Head Retail Operations

Grade Asst manager/ Mgr/ Sr Manager

Number of incumbents in the role currently 1

Reporting Relationship None

Position Purpose (Provide a brief description of the general nature of the position; an overview of why the job exists; and what the job is to accomplish.)

The concerned role is responsible for Handling ASBA & Depository Services; Responsible for end-to-end ASBA Process Know about DP Services; Liaise with Syndicate Broker; Liase with Co/RTA; Responsible for Ensuring Audit & Compliance ; Responsible for System UAT ;; Liaise with internal teams such as Audit, Compliance, Branch Ops, IT & BSG team etc., MIS & Dashboard preparations;

The concerned role is also responsible for Additional assignments such as Third Party Product Billing for IIFL (online trading account and Insurance Repository etc.,

Position Responsibilities

List in order of importance the major responsibilities of the job and the percentage of time spent on activities/Sub activities

Sr. Key Responsibilities % of Responsibility % Time Consumed

1) ASBA Operations

- Creation of All Master files in back-office system such as Issue, Broker, Bank

- Communicate of ongoing IPOs to Branches

- Customer Enrolment in back-office system

- Issue Application in back-office system

- Bidding process in Exchange Platform

- Coordinate with Branches for physical applications

- Handling Syndicate ASBA Process

- Managing Rejected cases

- Check & Control over Lien Marking in Core-Banking system

- Check & Control over SMS Alerts, email, letters sent to customers

- Handling bounced email, sms alerts, returned undelivered cases

- Liaise with Co/RTA for submission of Final Certificate

- Liaise with Co/RTA for getting the allotment file

- Uploading the Allotment file into back-office system

- Check and control over Lien removal after allotment

- Final payment of Allotment money to Co/RTA

- Handling Customer/Branch queries

- Process Training to Branch personnel

- System UAT for Enhancement (if any)

2) Demat Operations

- Demat Account Opening within TAT

- Day-to-Day Transactions (includes DIS Processing, Dematerialisation, Pledge, Account modifications & Closure)

- Deliverables like Welcome-kit, dispatch of Transaction statement

- Bill Receipt entry

- Audits & Inspections

- Branch Training

- Liaise with CDSL/NSDL

- System UAT

- Record Keeping

- Maintaining Service Centre details & updations

- Demat Correspondence

- Query Resolutions

- CVL KRA KYC

- Vendor Expense Claim

3) Third Party Product Billing

- Follow-up with IIFL for Billing data

- Raising the Invoice

- Follow up for payment receipt

- Booking Income GL

- Reconciliation

- MIS & Dashboard

- TDS Certificate

4) Insurance Repository

- System UAT

- Branch Training

Qualifications and Experience Requirement

Essential Graduate/Post Graduation

NISM - DOCE Certification

- Experience Essential

Minimum 5 years of Experience with Bank, DP and/or big Broker handiling ASBA process with complete exposure of Compliance

a. Skills

Skill Attribute

1)Good communication and interpersonal skills,

2)Excellent rapport building ability.

3)Ability to understand Interpret Data and analysis.

4)Self- Motivated and handle pressure. Should be a team player

Key Success Differentiators

- High on Process and Compliance & knowledge

- Regular monitor on Investor Grievance,

- Ability to Strenghten System and process over learnings achieved

- Keep a tap on Non-Compliance issues so as to avoid any audit qualifications

- Ensure all Transactions processed within required TAT with minimal/Nil errors

- Instrumental in Seamless Testing and setting of technology interface for Demat operations

- Ability to take on additional responsibilities

A. Functional Inter-linkages

Internal & External

- Internal

Compliance, Audit, Branch, IT & BSG

- External

CDSL, NSDL, Customers, Back-office System Vendors, TPP Partners