AM/Business Analyst - Data Analytics - SQL - KPO

AM / Business Analyst - Data Analytics for MNC KPO, Bangalore

- Support and contribute to team in achieving functional goals.

- Use SQL and other coding languages to analyze metrics, key indicators and other available data sources to discover root causes of defects.

- Works across multiple internal & external teams. May lead virtual teams in completing projects/activities.

- Engage directly with our internal customers to find, prioritize, improve and assimilate better business processes.

- Scope, document and submit requirements for systems changes, backed up by business case and impact analysis.

- Propose simple, scalable and effective ideas and best practices in your domain of expertise.

- Analyze and model data, processes and business rules.

- Continuously track the realized business value and ongoing customer satisfaction from delivered solutions, be it self-service, automation or customers.

- Independently performing analysis using tools like SQL, MicroStrategy, Tableau and R.

Qualification& Skills Required :

- Analytical mindset and ability to see the big picture and influence others.

- Degree in a quantitative discipline such as Statistics, Mathematics, Economics, Quantitative Finance or Operational Research, or equivalent professional experience.

- 3+ years of experience working in Business Analysis, Analytics, Business Intelligence, or a comparable role.

- 2+ years of hands-on SQL coding experience

- Experience working with databases and SQL in a business environment.

- Demonstrated knowledge of MS Excel.

- Demonstrated use of analytical packages and query languages such as SQL and R.

- Prior experience in design and execution of analytical projects.

- Detail-oriented with aptitude for solving unstructured problems.

- Strong oral, written and presentation skills combined with the ability to lead group discussions and explain complex solutions.

- Ability to work effectively in a multi-task, high volume environment.

- Ability to be adaptable and flexible in responding to deadlines and workflow fluctuations.

- Hands-on experience on managing complex and diverse data sources on a regular basis

Interested candidates can mail their profiles to jpabhishek@searchlight.co.in or call us @ 040-40101210/8977001402.