Head of Operations ( Hotels).
Key Responsibilities:
The Head of Operations at ALYF responsibilities include designing policies, overseeing customer service and implementing technology solutions. You should be a responsible leader with an analytical and strategic mind and have a broad knowledge of the business.
Strategic:- Collaborate with executive-level management in the development of performance goals and long-term operational plans.
- Maximize efficiency and productivity through extensive process analysis and interdepartmental collaboration.
- Set strategic goals for operational efficiency and increased productivity.
- Work with project managers in the development of financial and budgetary plans.
- Analyze current operational processes and performance, recommending solutions for improvement when necessary.
- Play a strategic role in identifying, designing and participating in Joint Ventures or acquisitions
Deliverables:- Effective development and implementation of a Business Strategy.
- Work with the Founders to identify the initiatives / tasks of strategic importance and operational improvement that need to be pursued.
- Grow customers and value of customers as clients.
- Enter new geographies & develop new markets.
- Create a culture that is built on continuous learning, innovation and improvement to ensure operational excellence.
- Optimize existing RTM.
- Rental Management.
- Identify and leverage strategic partnerships.
- Analyze monthly management accounts and identify and control variances.
- Take appropriate action to ensure adherence to expense budgets
- Create a culture that is built on continuous learning, innovation and improvement to ensure operational excellence.
Requirement and skills:- Should have been in a leadership role and managed the P&L for 8 to 10 years.
- Experience in working and driving cross functional teams.
- Should have worked in fast paced organizations.