Strategic
- Lead strategy formulation with global business stakeholders
- Manage communication / collaboration with global stakeholders in IT and the Business.
- Full responsibility for budget and financial performance of the Global IT Delivery Center.
- Develop new ideas and areas for future offerings with the mission to develop the Global IT Delivery Center
- Will be a member of the Global IT Operations management team.
- Drive cost optimization in deliveries in close collaboration with suppliers and global sourcing team
Operational
- Overall accountable for the quality of delivery from the Global IT Delivery Center
- Together with operational managers grow and develop a team delivering world class IT
- People management - lead, motivate and develop staff and its competence. Recruitment and staff retention.
- Manage vendor relationships, agreements and performance
- Leverage people as extended (virtual) part of the global teams
- Create and implement processes, continuous improvement of service delivery.
Candidate Profile :
- Excellent people management skills
- Business and financial acumen
- Ability to drive actions and behavior in accordance with the company values
- Global mindset - excellent cultural knowledge and understanding
- Strong leadership skills
- Team / People oriented, thriving in multicultural environment
- Innovative with ability to develop and implement strategies
- Dynamic, initiative-driven, persistent, reliable and goal-oriented
- Excellent communication skills in the English language, both oral and written.
- Knowledge of Hindi and other local Indian languages will be an advantage.
Personal Background :
- Business person with ability to grow the Global IT Delivery Center into future needs of Alfa Laval in IT and possibly other disciplines (HR, Finance etc.)
- Demonstrated international experience, preferably in managing delivery of services.
- Documented management experience from the IT-industry, Shared Service function or similar will be an advantage
- Able to work in a multicultural environment and prepared to travel abroad.
- You hold a Masters degree in Business Management.
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