Alcon - Contracts Analyst

Job Purpose :

To work closely with the Sales Function to support and add value to business growth by managing EFA databases and tracking EFAs to ensure process compliance by customer.

Major Activities :

EFA Compliance Review :

- Customer wise / product wise Compliance tracking and analysis

- Continuous monitoring of the EFA customers - compliance and effective coordination with field force and management to make sure that Compliance % is maintained

- Responsible for Accounts Receivables for assigned zones

- Reporting and Submissions of EFA Dashboards

- Implement policies and best practices for automation of the EFA process

- Collaborate with FRA team to strengthen cash collection processes and receivables

- Track, maintain and manage provisions for equipment financing

- Execute and track remediation plans for low compliant contracts

- Support Sales and Commercial function in EFA strategy by Key Customers

- Manage customer database on Agreements to ensure all documentation is updated and relevant at all times

- Provide/initiate training on compliance requirements to controls owner across the organization

- Ensure to be up-to-date on periodical changes on compliance requirements

- Responsible for adverse event and product complaint handling related activities at a local level including the collection, intake and forwarding the information to the Local Vigilance Representative