Airtel - Zonal Sales Manager - Prepaid Business

Currently we ahave a ajob opening with Bharti Airtel for ZSM Role.This is a channel Sales profile for Across Madhya Pradesh anad Chattisgarh location.

Age -35 years max

- Building channel productivity

- Increase distribution spread

- Managing customer relationships to minimize churn

- Managing team performance and motivation in a highly competitive market

- Increase net additions and acquisition rental revenue

- Managing workforce to leverage opportunities for cross-selling of different products

- To ensure customer Satisfaction by keeping a check on complaints/ wrong commitments by team/ enquires etc

Major Challenges :

- Maintaining high revenues and profits despite lower call charges

- 100% + penetrated market.

- Maintaining a good level of employee engagement

- Ensuring customer satisfaction through proper handling of customer service team, and through training of sales professionals on sensitivity to customer needs

- Channel partners ROI

- Managing customer relationship in the face of increasing competition