Purpose of the Job:  This role will oversee the successful operation of between 15-20 Airtel stores (ARC & AEO) to ensure they deliver a best in class experience. This role will liaison with Circle Sales & CS to ensure that stores receive the requisite support, while complying totally with defined guidelines.  Strategic Roll outs :   - End to end responsibility from start of construction till store opening Ensuring all support processes are completed in time for launch (fit out/ staffing/ inventory/ IT) Manage contractor/ vendor relationships Oversee closure of current store during conversion  Store Operations & Audit / Compliance :   - Coordination with Zonal Sales & CS to ensure required operational support (e.g. inventory control, service processes, merchandising etc) Ensure compliance with all defined operations procedures Understand and analyze Store / Zone level Analytics Reports (KPIs) to identify issues, areas of improvement, deviations etc.   - Monitor competitor activities & share recommendations for response  Profitability :   - Is responsible to drive and achieve store/ franchisee profitability through delivery of agreed revenue & cost plan Own plan for non performing stores (including closure recommendation) To ensure deployment of agreed programs across all the stores  People Development / Team Management :   - Ensure seamless supply of quality manpower in store Own the personal development of Store Managers & outsourced Store Staff Support the hiring process by identifying talent Identify gaps & recommend solutions to improve the induction & training strategy for store staff  Customer Experience :   - Ensure total compliance of CE guidelines Ensure implementation of agreed action plans Ensure Circle support to manage exceptional escalations, as required Train Store Managers and Associates to handle demanding customer.  Working Experience:   - 4 - 6 years. At least 2 years in a retail Business Operations role  Preferred sectors : Handset retail, Modern retail

Chennai

Airtel - Zonal Retail Manager 

Airtel - Zonal Retail Manager  ,Job Description for Airtel - Zonal Retail Manager  in Airtel in  Chennai for (4-7) years of experience. Apply Now!

Job Description for Airtel - Zonal Retail Manager  in Airtel in  Chennai for (4-7) years of experience. Apply Now!