Airtel - Sales Head - ToCo

ToCo- Sales Head

Who are we-

A true Indian MNC, operating out of 17 countries across Asia and Africa, we serve one in every 25 people on this planet. We aim to work towards our vision, driven by our values of AIR - Alive, Inclusive and Respectful. Being the world's 3rd largest telecom service provider, we believe in providing our employees with an inspiring and motivating environment.

Purpose of the Job:

Responsible for end-to-end telecom & connectivity needs of a set of Corporate Accounts. Ensures achievement of the Sales & Revenue targets, by selling Core Data Services (MPLS, ILL, VSAT, NLD ), Non Core Data Services ( Collaboration Video/Audio, Network Integration, Data Center Managed Services, Cloud Services, IoT ) Voice Solutions ( Mobility & Fixed Line ) in line with the government bids/ tenders.

What will you do-

Deliverables:

- Achievement of circle AOP targets thru incremental market share Forecast & Pursue quarterly sales target Improve incremental market share.

- Collaborate with relevant functions of operators and active strategic partners of customer to enhance business opportunity Collaborate & work with internal teams to ensure speedy deliveries to customer Focus on new business initiatives (IBS & others)

- Reducing the site rejections, Reducing single tenancy sites

- Interaction with RF planning of Customer

- Maintain high level of customer satisfaction

- Facilitating customer engagement and regular structured governance meetings

- Drive the C-SAT process at the circle and own the improvement plan internally & externally

- Proactive scanning the market for new opportunities

- Proactively engage with the customers for emerging trends and opportunities

- Explore new business opportunities to sweat existing assets as per local laws and regulations, Constantly work on Proactive selling of sites- to be added

- Effective & timely Collections

- Ensuring data integrity in system leading to minimum disputes on billing

- Month-on-month resolution of disputes with customer to maximize collections

- Follow the collection process to ensure achieving monthly collection targets/DSO as well as "0" bad debts

- Process compliance, on all relevant processes like: SOP, MSA, RFAI/RFS, collection process, dispute resolution process etc.

Our Culture Code

All work and no play isn- t how we do things at Airtel. Here, innovation is a way of life and we believe that a dynamic and friendly environment helps our employees strike a healthy work-life balance. In fact, a defining characteristic of life at Airtel is a fun, youthful and vibrant work culture

You are an ideal FIT if you have

- Telecom Infra understanding, Business Acumen and financial analytical skills.

- Result orientetation, Customer centricity, business outcome driven with a solution mindset, negotiation skills & team handling capability.

Qualification & Experience

- Minimum Educational Qualifications to perform this job : PGDM / MBA (Sales & Marketing).

- 5-8 years of experience in Sales & Collections with related experience in service Industry.