Airtel - Program Manager - Urban & Rural Prepaid Stores

The candidate would be responsible for delivering superior quality partner stores in urban (Non OR/FR towns) & rural markets. Program Manager will have to ensure timely roll out of Airtel Prepaid Stores, deployment of high quality manpower & continuous engagement, facilitate desired hygiene & upkeep of stores and ensure store profitability.

The Program manager will also be responsible for rural store operations in Circle - facilitate roll out, ensure adherence to Standard Operating Process & track/drive productivity of stores.

KEY DELIVERABLES :

Airtel Prepaid Stores Urban

1. Co-ordinate with Zonal teams and circle leadership for roll out of stores in UD Towns as per defined guidelines

2. Co-ordinate with circle marketing team for deployment of all branding elements in the stores

3. Facilitate hiring , training & engagement of Airtel friends(CREs) :

- Ensure right hiring through assessment center screening & ZBM interviews

- Work closely with Centre L&D team to deliver 100% NHIP for all Airtel Friends. Also facilitate all training programs / engagement interventions as per training calendar

- Track attendance through promoter app & ensure smooth processing of salary

4. Ensure participation of every store in all lines of business (Prepaid, DTH, Airtel Payments Bank)

5. Provide regular download of new programs / Initiatives to stores

6. Ensure periodic store audits by centrally appointed audit partner for store hygiene & upkeep.

7. Track & measure productivity & profitability of every store.

Airtel Rural Stores

1. Co-ordinate with Zonal teams & ensure Rural stores in every feeder market. Every RDD to invest in RAEO

2. All rural store's to be operational throughout the day and manned by partner appointed store executive

3. Every rural stores to participate in all lines of business (Prepaid, DTH, Airtel Payments Bank)

DESIRED EXPERIENCE :

1. High potential Area / Zonal Sales Manager. Retail background preferred

2. Experience in Program Management would be an added advantage

Looking for female candidates