Senior Consultant at Impeccable HR
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Air Freight Head - Freight Forwarder Firm (8-18 yrs)
We have following opening :
Organisation: One of the Leading Freight Forwarder
Role: Air Freight Head - Mumbai
Qualification: Graduate/Post Graduate
Location : Mumbai
Job Details :
- Achieve Operational Excellence and Cost leadership through overall monitoring of the Airfreight team and ensuring accurate and timely documentation to increase team productivity.
- Execute airfreight operation processes within Area Standard and prescribed guidelines.
- Rendering product solutions related to airfreight.
- Ensure compliance with the standard area operating processes
- Ensure customer satisfaction and customer retention through effective handling.
- Replies to emails and queries from overseas offices and customers to be done in a timely manner.
- Ensure highest level of data quality by processing the shipment accurately
- Execute carrier policy as per area guidelines.
- Execute local capacity management
- Responsible for adhoc procurement with vendors (airlines)
- Monitor carrier and vendor subcontractor management.
- Communicate and resolve with the customer on exceptions and incidents - Invoice, service Irregularities & Claims Management
- Maintain and cultivate regular contact with customers, vendors.
- Assure proper information flow with department staff on updates, changes, market trends/requirements etc
1. Only from freight background.
2. Should have knowledge of Air Freight (Export / Import)
3. Exposure of operational role
4. Your current CTC should be more than 12 LPA
In case above role suits you, please share your updated CV along with following details :
Current Company :
Current CTC :
Expected CTC :
Notice Period :
Current Location :
Total Experience :