We have an urgent opening with a Leading BPO organization  Designation : AGM-Training  Responsibilities :  - Managing a team of seasoned trainers, and holding responsibility for training deliverables that include training throughput, training quality and content design.  - Designed and facilitated programs on stress management, facilitation skills. customer service skills, train the trainer and other soft skills modules  - Responsible for conduction the training need analysis at the organizational level and recommend the training workshops basis the findings  - Involved in collating the feedback and incorporate it into the training, in order to make the content more effective, leading to increased training impact.  - Skillfully use Kirkpatric model to evaluate trainings  - Responsible for resource planning & hiring the appropriate talent for both training as well as operations  - Certifying trainers on facilitation skills using the client accredited parameters. Arranging development trainings for trainers based on need analysis.  - Tackling performance related issues within the team by providing the appropriate coaching  - Managing the SOPs and aligning the procedures in tandem with the business dynamics  - Process-Experience of travel process  Shift-US Shift  Location-Delhi  Reetika

Delhi NCR

AGM - Training - Travel Process - BPO 

AGM - Training - Travel Process - BPO  ,Job Description for AGM - Training - Travel Process - BPO  in Symmetrical in  Delhi NCR for (8-15) years of experience. Apply Now!

Job Description for AGM - Training - Travel Process - BPO  in Symmetrical in  Delhi NCR for (8-15) years of experience. Apply Now!