Managing Partner/Founder at Workoid Consultants
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AGM - Training - Domestic Telecom Process (8-16 yrs)
Please Note: Should be willing to travel at-least 10-12 days/month across all centers (Pan India).
We are looking AGM -Training for world's leading service and outsourcing UK Based company at Mumbai.
Location : Goregaon (Nesco).
Domain : Domestic Telecom
CTC : As per the Industry
Education : Graduate,
Working Hours : Regular, 5 days working
Experience : 8+ years of experience, with about 5 to 7 years of experience in the delivery of training programs. Should have extensive exposure into Telecom Domain (Non IT).
Should have prior experience in leading training function/ managing Service Partner training for large processes.(1500+ ). Should be willing to travel at-least 10-12 days/month across all centers .(Pan India).
Main Responsibilities :
- Training Need Analysis & Planning.
- Content Development.
- Training Delivery & Facilitation.
- Training Partner Management.
- Post Training Effectiveness Evaluation.
- Design, development and delivery of product training programs to new joiners and junior executives.
- Should connect with all the stakeholders, especially Business Head, Line Managers and others to identify the training needs.
- Prepare calendar for conducting training programs.
- Managing costs to be within budget; effective and efficient utilization of all resources.
- Training initiatives to bring cost/ TAT reduction.
- Work experience into BPO/ITES is mandatory.
- Excellent communication skills
- People Management skills
- Strong Leadership skills
- Effective communication skills.
- Should be a person with demonstrated capacity to innovate, restructure and initiate new processes.
- Efficiency and Effectiveness to maintain standards in the Process Training team.
If the above profile suits you, pls forward your updated resume alongwith the below mentioned details :
Current Residence Location :
Ok for Travel Pan India :
Total Exp :
Exp in Training (yrs) :
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Exp in BPO ( Yrs) :
Current Team Size ( Direct) :
Current Company :
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Comments on training (batches,nos.,Domain,clients etc):
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