AGM - Presales - BPO/KPO

Urgently required AGM Presales with the largest KPO (ITES). This is a strategically aligned Senior Management role in Presales in Retail, LFSC, Manufacturing and ERU.

Broad responsibilities shall include:

- Complete coordination and delivery of customer responses and presentations, managing customer visits.

- Internal Liaisoning & Relationships

- Coordinate relationships with different support groups in BPO and with other internal groups

- Prepare necessary reports after collating information from various team members or groups

- Help the team to build competitive intelligence by preparing necessary reports and presentations

- Track industry benchmarks on a need basis

- Work with various cross functional teams to create solution for bids

- Reports, Dashboards and Knowledge management

- Ensure timely delivery of Engagement Calendar, Aging tracker

- Timely preparation of Pipeline movement grid for various verticals

- Conduct regular weekly meetings and track action items to closure

If interested please call Pallavi Deva 09873412054 to discuss the details.