Job Title
(Designation) Manager - Retail
External Interface
(Enlist the external agencies/authorities that you are required to deal with while discharging your duty)
International property consultants, Brand heads, store fit out in charge.
Minimum Qualification
(i.e education, training etc.) PG / MBA in Marketing
Minimum Experience
(in terms of years) 4 - 7 years
Special Skills/Attributes
(required for performing the job effectively)
- Strong Sales & Marketing & Customer Orientation.
- Excellent Communication / presentation Skills.
Overall Purpose/Objective
Of the job To creatively lease the mall space to a mix of brands that best suite the TG expected at the mall.
Leasing:-
- Making lease presentations & conducting site & catchment area visits.
- Primary interface for all enquiries relating to Lease of space, systematically logging all the enquiries & following up on the same.
- Approaching key brands & making a sales pitch to them
- Responsible for all correspondence related to lease of space (with brands & property consultants), making & filling the MOU's & active participation in making lease agreements.
- Coordinating the fit out of shops, in conjunction with the mall projects team & the client, to ensure timely completion of fit outs.
- Collection of market intelligence & preparation of relevant reports.
Mall partners relations:-
- Understanding the business of all mall partners and working with them to increase the overall footfall at the mall & influence conversion and in some cases even the bill size.
- Issuing guidelines to the mall partners that need to be followed in all areas of marketing & informing them about all new developments in this area.
- Creating a system which attends to all mall partner complaints & coordinating with various internal depts. to ensure that the same have been satisfactorily dealt with.
- Regular collection of feedback & implementation of suggestions made by the mall partners whenever possible.
- Organizing regular mall partners meetings as per the pre laid out calendar & for all correspondence with mall partners.
- Collection & tabulation of data in case of brands having revenue sharing arrangement with the mall
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