AGM/DGM - Human Capital - Mfg/Retail

VERTICAL/ FUNCTION: Generic

JOB TITLE Assistant General Manager/Deputy General Manager-Human Capital

- Candidates from Chennai or willing to relocate to Chennai should apply. Candidates preferred from service industry.

KEY PURPOSE OF THE JOB: To work as Human Capital Business partner and provide Support in Critical input for all Businesses of ISS

PROFILE OF JOB HOLDER:

- MBA in HR/ PG Diploma/ Diploma in Personnel Management with work experience of 8-12 years.

- Preferred exp. Of working in Service / Manufacturing/ Retail Industry

KEY RESPONSIBILITIES

- Strategic Planning

- Policy Design & Implementation

- Change Management

- Talent Acquisition

- Performance Appraisal/ Management

- Compensation Management

- Learning & Development

- Employee Relations/Welfare

- Organizational Development- Talent Management & Talent Development

- Provide regular update to the Management on trends within the industry with recommendations on possible ways of exploiting opportunities/tackling threats facing the organization primarily from the prospective of manpower hiring and retention.

- Responsible for providing periodic MIS to the Management comprising of regional performance matrix, hiring numbers & cost update, demographic update, attrition analysis.

- Ensure Compliance Support to all businesses

Employee Connect

- Interdepartmental monthly meetings and reporting the concern

- Nomination of Site Ambassadors from Human Capital team, KEY sites to be considered

- Monitoring site visits schedule and reporting

- PMS Review

EMPLOYEE ENGAGEMENT

- RARE Implementation

- Implementation of Grievances Management Process

- Employee Engagement Survey

- Implementation and re enforcement of grievance & Referral policy

- Actions on Grievance tracker

Learning & Development

- Employee Development

- Adhering to the Training calendar, ELMS and E Induction

Recruitment

- Robust recruitment team

- Promotion of Referral scheme

- Tie Up will all ITI and Technical Institutes across the Country in Tier II and III cities for Technical resource and reporting

IR, Compliance & HSE

- Ensure Compliance Support to all businesses

- Creating knowledge base for Compliance and labor laws

- Compliance audit of Vendor & statutory compliance

- Implementation of ISS policies for being compliant

- Handling compliance audits of the clients and handling queries, handling IR Issues & Legal matters

KEY COMPETENCIES / SKILLS REQUIRED BY JOB HOLDER:

- Good Communication

- Team Building

- Inter Personal Skills

- Knowledge of Legal implications

- Analytical Abilities

- High Emotional Quotient

- Business Acumen

- Leadership Skills

KEY INTERFACES / INTERACTIONS IN THE JOB:

- Associate Vice President Operations

- Business Heads

- Clients

- Human Capital Team members & Colleagues

Specific Knowledge

- Knowledge & Experience of handling with front liners

- Knowledge of handling IR issues

- Knowledge of various Statutory, Industrial & labour laws

Key Dimensions:

- Would require travelling to various sites.

- Would handle large employee strength (majorly comprising of Front Line Staff)