AGM - BPO Process Training - Healthcare industry

Mandatory ask:-

1. Minimum 10+ years' experience in US Healthcare BPO Process Training with min 12-14+ years over all experience, with 3-4+ years in Training Leadership roles. Deep understanding of operational metrics & targets.

2. Experienced in transitioning from traditional to digital learning experience for across the Organisation.

3. Demonstrate research and analytical skills in evaluating effectiveness and effort of learning Programs.

4. Assistant General Manager Training must possess good analytical and planning skills to assess training needs and develop programs to meet those needs.

5. Extensive experience in US Healthcare BPO Process Training Delivery and facilitation including in virtual environments.

6. Hands- on exposure in identifying, defining, and articulating technology system requirements to support learning and talent development solutions.

7. Demonstrate research and analytical skills in evaluating effectiveness and effort of learning Programs.

8. Developing learning assets using multiple delivery options and media.